Privacy Policy

Versión: 25/05/2018

Overview of our privacy policy

  1. About us We are MAC PUAR, S.A. and we process your personal data in the capacity of Processing Responsible. This means that we are responsible for the use and protection of your data.
  2. What do we use your data for? We will use your data (provided online or through other means), among other purposes, to answer your questions, doubts and suggestions.
  3. Why do we use them? We are entitled to process your data because we have a legitimate interest in attending to your requests, queries and satisfying your questions and suggestions.
  4. Who do we share your data with? We will share your data with service providers that help or support us, whether they are companies of the MP Group itself or external collaborators with whom we have reached an agreement, and whether they are located within or outside the European Union.
  5. Your rights. You have the right to access, rectify or delete your personal data, as well as to limit its processing. In some cases, you also have other rights, for example, to oppose our use or porting of your data, as well as to withdraw your consent, as we explain in detail below.

We invite you to read our complete Privacy Policy below to understand in detail how we will use your personal data and the rights you have in relation to them.

Before getting started…

  • In this Privacy Policy you will find all the relevant information that applies to the use of the personal data of our customers, suppliers and users, regardless of the channel or medium (such as online, by phone, social networks or by email) you use to interact with us.
  • We are transparent about what we do with your personal data, so that you understand the implications of the uses we carry out or the rights you have in relation to your data:
    • All the information in this Privacy Policy are permanently available to you to consult when you deem it appropriate and also,
  • Some names that we will use in this Privacy Policy:

When we talk about our Platform, we will generally refer to any of the channels or digital media or personal means that you have used to interact with us.

When we speak of User, we will refer to any person (over 16 years of age) who accesses this website and has sufficient legal capacity to grant consent in relation to the MP services.

  • By accessing this Website, the User expressly accepts all the clauses of their legal information,of this privacy policy, and of its cookiepolicy, as well as of all those particular conditions collected for the use of certain services. In case of not accepting any of the aforementioned clauses, the User must refrain from accessing this Website.

1. Who is the processing responsible of your data?

The processing responsible of your data is:

  • MAC PUAR, S.A. Spanish company:
    • Postal address: Calle Leonardo da Vinci, 15 (41092) Seville, Spain.

In other words, MP (hereinafter, “We”), is the Processing responsible. This means that we are responsible for the processing and protection of your personal data.

2. What is the purpose of processing your personal data?

Depending on the products, services or features you want to enjoy at all times, we will need to process some data or other, which in general will be, as applicable, the following:

  • your identification data (for example, your name, surname, language and market from which you interact with us, and  contact information etc.);
  • transactional information (for example, information you provide us about your orders, requested estimates, status of the facilities, technical support, invoices etc.);
  • connection and navigation data.

Remember that when we ask you to fill in your personal data to give you access to any feature or service of MP, we will mark some fields as mandatory, since they are data that we need to be able to provide the service or give you access to the feature in question. Please bear in mind that if you decide not to provide us with this information, you may not be able to enjoy these services or features.

We will process your personal data for the following purposes:

Contact Purpose
1. To attend the requests or applications you make through Customer Service We only process the personal data that you have provided us in the form or authorize access, which are strictly necessary to manage or solve your request or application.
2. To attend the requests or applications made through our channel “Request for quotation” We only process the personal data you have provided us in the form or authorize access, which are strictly necessary to manage or solve your request or application.
3.To attend the requests or applications made by email We only process the personal data you have provided to us in the form or authorize access, which are strictly necessary to manage or solve what is indicated in your communication.
4. To attend the requests or applications made through social networks We only process the personal data you have provided to us in the form or authorize access, which are strictly necessary for the management of contacts in social networks.

 

  1. What is the legitimacy for the processing of your data?

The legal basis that allows us to process your personal data also depends on the purpose for which we process it, as explained in the following table:

 

Contact Legitimacy
·      Customer Service

·      Email addresses

·      “Request for Quotations”

·      Social media

When you contact us, we consider that your consent to respond to your request has been freely given, as well as the existence of a legitimate interest to attend to the requests or queries that you put forward through the various existing means of contact. We understand that the processing of this data is also beneficial and of interest to you, as it allows us to help you and answer the questions asked.

When you contact us, in particular, for the management of incidents related to the product / service of our company MAC PUAR, S.A., the processing is necessary for the execution of the sale contract.

When your query is related to the exercise of the rights about which we inform you below, or to the claims related to the products or services of MAC PUAR, S.A., that legitimizes us to process your data is the compliance with the legal duties on our part.

 

4. What is the data retention period?

The retention period of your data will depend on the purposes for which we process them, as explained below:

Contact Retention period
1. Customer service. We will process and keep your data for as long as it is necessary to attend to your   communication, while maintaining the contractual relationship, or for the time necessary to comply with legal obligations.
2. Request for Quotations The personal data you provide to us will be processed and kept while your requested for quotation is being managed, as long as the contractual or pre-contractual relationship is maintained, or for the time necessary to comply with the legal obligations.
3. Email We will process and keep your data for as long as it is necessary to attend to your   communication, while maintaining the contractual relationship, or for the time necessary to comply with legal obligations.
4. Social media We will process and keep your data for as long as it is necessary to attend to your   communication, while maintaining the contractual relationship, or for the time necessary to comply with legal obligations.

Regardless of whether we process your data for the time strictly necessary to fulfill the corresponding purpose, we will subsequently keep it duly stored and protected for the period in which responsibilities from the processing may arise, in compliance with the regulations in force at all times. Once the possible actions are prescribed in each case, we will proceed to delete the personal data.

5. Will we share your data with third parties?

To fulfill the purposes indicated in this Privacy Policy, it is necessary that we give access to your personal data to MP Group entities and third parties that provide us with support in the services we offer you, namely:

  • Technology service providers,
  • service providers related to customer service.

6. What are your rights when you provide your data?

We are committed to respecting the confidentiality of your personal data and guaranteeing the exercise of your rights. You can exercise them free of charge by writing an email to our address protecciondedatos@mpcorporacion.com, simply indicating the reason for your request and the right you want to exercise. In the event that we consider it necessary to identify you, we may request a copy of a document proving your identity.

Specifically, regardless of the purpose or legal basis under which we process your data, you have the right to:

  • Ask us for access to the data we have about you.
  • Ask us to rectify the data we already have. In any case, keep in mind that, by actively providing us with your personal data by any means, you guarantee that they are true, complete, precise and accurate and you agree to notify us of any changes or modifications to them. Any loss or damage caused to the Platform or to the person in charge of the Platform or to any third party due to a communication of erroneous, inaccurate or incomplete information in the registration forms, will be the sole responsibility of the user. Please remember that as a general rule you should only provide us with your own personal data, not those of third parties.
  • Asking us to delete your data if it is no longer necessary for the purpose for which we need to process it, as informed previously, or if there is no longer any legal basis for said processing.
  • Ask us to limit the processing of your data which, in certain cases, this means that you can ask us to temporarily suspend the processing of your data or to store it beyond the necessary time, if you so require it.
  • Ask us for the portability of the data when they have been provided in an automated way, this means that the User will have the right to receive the personal data that concerns him, that he has provided to MP, in a structured format, for common use and mechanical reading and to transmit them to another processing responsible without the prevention from the responsible to whom they were provided.
  • Right to withdraw consent: The User will have the right to withdraw its consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal. It will be as easy to withdraw consent as it is to give it.

Additionally, when the processing of your data is based on our legitimate interest, or is necessary for the fulfillment of a mission carried out in the public interest, you will also have the right to oppose  the processing of your data.

Finally, we inform you of your right to file a claim with the relevant data protection supervisory authority , in particular, with the Spanish Data Protection Agency( https://www.agpd.es/portalwebAGPD/index-ides-idphp. php).

7. How do we protect your rights?

Security and confidentiality of personal data

We are committed to keeping your personal data safe and have implemented appropriate security policies, rules and technical measures to protect your personal information from unauthorized access, inappropriate use, disclosure, unauthorized modification, illegal destruction or accidental loss.

All of our employees, collaborators, consultants and processing responsible  (i.e. those who process your personal data on our behalf for the purposes indicated above) who have access to your data or are related to its processing are under the obligation to observe its confidentiality.

8. Links to other websites. Social media.

This Privacy Policy applies only to our websites and not to third-party websites. We may provide links to other websites that we consider may be of interest to you. However, due to the nature of the Internet, we cannot guarantee the privacy criteria of such websites or assume responsibility for the content of websites other than the Websites.

This Privacy Policy does not apply to any non-MP website even if there is a link to it on our website. When you link to other websites you should exercise caution and review their privacy policies.

9. Changes to the privacy policy

MP can modify the information contained in this Privacy Policy when it deems it appropriate. In any case, we suggest you check this Privacy Policy from time to time in case there are minor changes or we introduce some interactive improvement, taking advantage of the fact that you will always find it as a permanent information point in our Website.

10. Information regarding cookies

We use cookies and similar devices to facilitate your navigation on the Platform, to know how you interact with MP and, in certain cases, to be able to show you advertising based on your browsing habits. Please read our Cookie Policy to learn more about cookies and similar devices we use, their purpose and other useful information.

By accessing this Website, the User expressly accepts all the clauses of their legal information, of this privacy policy,  and of its cookies policy, as well as of all those particular conditions collected for the use of certain services. In case of not accepting any of the aforementioned clauses, the User must refrain from accessing this Website.